See Know the Difference between Loose Handle and Clutched Handle below.Įverything appears to operate, handle turns, but bolts don’t retract. Handle will freely spin even before a code is entered. Typically, a hex screw secures the handle to the spindle.
Push on the bottom of the door with your foot while pulling and turning the handle. Pressure on the bolts can prevent the bolts from retracting. If this works, hire a safe service / locksmith to service the dial before closing the safe. Left-right? Right-left? Did the dial stop?ĭials wear out and the numbers for the combination drift. What to Do When the Combination to Your Safe Does Not WorkĪre You Dialing the Safe Combination Correctly? What to Do When Your Safe Combination is Not Working If these tips don’t get you in, it’ll be time to call a locksmith that does safe openings. In the following table we show the problem, the cause, and what to try to get into a safe when the combination is not working. In all but the most serious cases, you will be able to open the safe on your own. Call a locksmith for serious safe failures (such as broken mechanical linkage in the door or a re-locker that has been thrown). If that does not open safe open, test for wear on the dial (a.k.a “drift”). When a safe won’t open with the combination first try relieving pressure on the bolt work of the safe and check for a loose screw in the handle. If you’ve LOST the combination to your safe, checkout our video on YouTube “ How to Get Into a Safe When You Don’t Have the Combination.” That video will guide you on your options, and what you will need to do in order to get in. You are certain it’s the correct combination but for some reason the combination will not open the safe. Your safe combination has stopped working. Dial Safe Won’t Open Using the Combination
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